I was brought to this planet as an
infant and locked in a dark house, where I was subjected to Sarah Vaughn's
version of "Lost in the Stars," looped over and over for 12 hours a
day.
An old woman came to the house each
afternoon and prepared me lunch, usually
tomato soup and a grilled cheese sandwich. She also taught me how to read. The
only books at my disposal were a handful of paperback novels from which the
covers had been stripped away. For many
years these were the only books with which I was familiar: Judith Krantz's Princess
Daisy, James Michener's Texas, Arthur Haley's Hotel,
Irwin Shaw's Rich Man, Poor Man, Dana Fuller Ross's Montana,
and Sammy Davis Jr.'s Yes I Can.
These six titles were the sole
foundation of my formative education, and radically colored my perceptions of
the country that would be my home.
The man who had stolen me was the owner of a large number of Burger
King franchises, and when I reached early adolescence this man began to groom
me to be a regional manager in his hamburger empire. For ten years my entire
world was essentially contained between the covers of the thick Burger King
operator and employee's manual. A replica of a Burger King kitchen was
constructed at considerable cost in the prison that was my home. At this
point the old woman mysteriously disappeared from my life, and I was expected
to subsist on a relentless diet of Whoppers, Whopper Juniors, Whalers, BK
Broilers, Chicken Tenders, French fries, and milk shakes. My weight ballooned,
and a doctor would visit the house every two weeks to check my blood pressure
and cholesterol, both of which had to be kept under control through medication.
Very gradually, over a period of
many months, I was taken from my home on brief, closely chaperoned visits to
the Burger King restaurants that would soon be my domain. Initially I was asked
to simply observe as my master made his rounds; I was instructed to take
careful note of the operation and environment of each of these restaurants, and to measure them against what I had
learned in my education. I listened as my master upbraided managers and
addressed quality control, customer service, and procedural compliance issues.
The humans I encountered on these
field trips struck me as literally alien, and bore little or no resemblance to
the characters in the novels I had by this time committed to memory. I was at
the time utterly incapable of entering into anything resembling an actual
conversation, but I wasn't there to speak to these people; I was taught to see
around them --or through them-- and to concentrate my attention on the
"unvariables" of institutional consistency, product preparation and
delivery, and customer service.
I learned to scrutinize daily
reports, payroll logs, maintenance expenses, and inventory records. I became
intimately familiar with protocol at every level of operations. The
constellation of Burger King restaurants --all of them virtually identical (and
any deviations in procedure, performance, or ‘atmospherics and environment’ were
to be noted)-- represented the full extent of my orbit.
The most difficult part of my
transition to limited autonomy was learning to drive. Nothing about the process
made any sense to me, and I seemed to lack the coordination necessary to
operate an automobile. Over three months I went through a half dozen nervous
driving instructors, and damaged four company cars in minor mishaps.
Every night over that period I was
driven to isolated suburban locations --shopping mall parking lots, mostly--
and put behind the wheel. I made no progress, and my master became increasingly
impatient with me. I couldn't take over my regional management responsibilities
until I obtained a driver's license.
Initially my failures were blamed
on the instructors, and I watched helplessly
as these poor characters were bullied mercilessly by my master and his inner
circle of cronies, a small group of menacing white men whose job titles and
duties remained unclear to me. I recall one particularly horrifying incident in
which one of my instructors --a frail, mild-mannered schoolteacher-- was tied
to a light post in a desolate parking lot in the middle of the night and
flogged, then abandoned.
Eventually, after the dismissal of
my fifth instructor, my master's fierce displeasure was directed at me, and I
was subjected to prolonged and regular punishment, often of a severe and physical nature.
I must say that this proved
frighteningly effective, and I made rapid progress that allowed me to pass my
driving test on the third try.
Within two years I was presiding
over the most successful string of Burger King restaurants in the United States.
Profit margins increased incrementally in each of my first two years, and I was
rewarded with a new Saturn Coupe and a plaque from the Burger King Operators of
America.
Despite this success I was, I now
realize, unhappy. I was haunted by those books I had read as a young boy, and
the disconnect I sensed between the America of those stories and the small,
incredibly controlled Midwestern world I found myself living in. My dream life,
such as it was, was filled with vivid images of Sammy Davis Jr.'s Las Vegas and
the West of Michener and Fuller Ross. One day, as I was on the highway
driving between two of the restaurants that were part of my regional
responsibilities, I just kept going, headed almost unconsciously west.
To make a long story short: I ended
up in Las Vegas, where I spent two weeks and lost $50,000 in Burger King
receipts. I quickly realized that --naive as I was-- I was ill suited for a
life as a big city playboy and gambler, so from there I drove to Montana, where I traded
the Saturn for a job as a ranch hand. For reasons of personal
security I can't disclose my exact location, but I can tell you that the work
ethic and obsessive attention to detail that were instilled in me during my
formative years have made me a valuable asset to my current employer.
I've lost almost 70 pounds, and I
discovered that I apparently have an innate understanding of horse psychology,
and a natural affinity with the animals. I'm a cowboy now, and out here nobody
seems to ask any questions, which is of course just fine with me. I recognize
that I don't really have a whole lot to say.
I have made inquiries, and I have
been told that you could drive 100 miles
in any direction and not find a single Burger King.
This story makes me smile.
ReplyDeleteLupa